Development Officer

Department
Development

Reports to
Director of Development

FLSA Status
Exempt

General Function:
Researches, writes, edits, formats and mails requests to institutions for funding according to an identified annual schedule. Solicits, educates and acknowledges individual donors in order to maintain and build annual giving program. Writes, edits and develops content for agency publications, website and social media. Provides support in the development and maintenance of ongoing relationships with individual, foundation, corporate and organization donors under the direction of the Development Director and Executive Director.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

A. Grantwriting

  • Writes and edits all funding requests, letters of intent, and reports, in accordance with established policies and procedures. Secures managerial authorization for transmittal and ensures mailing of all documents.
  • Manages and updates annual fundraising and reporting schedule.
  • Identifies new fund development opportunities in collaboration with the Director of Development and Executive Director.
  • Communicates with managers and Controller to produce proposal and budget documentation for inclusion in grant requests and reports that accurately and appropriately reflect agency work. After grant is approved, communicates expectations of the funder and provides analysis and recommendations to improve and maintain agency-donor relations.
  • Maintains accurate, up to date central files on all funding sources. Contributes to maintenance of agency donor database.

B. Donor Relations and Fundraising

  • Contacts and stewards individual donors of $1,000 or greater to acknowledge gifts and solicit information on fields of interest.
  • Provides agency tours to individual donors, introducing them to key programs and staff.
  • As appropriate, counsels individual donors on planned giving options.
  • Identifies opportunities to solicit individual donors with targeted strategies according to the agency calendar of events.
  • Recommends membership on Executive Council for committed donors.
  • Reviews key funding and news sources for changes in status of donors, recommending or implementing changes in requests for funding. Contacts individual donors about key life events to maintain ongoing relationship.

C. Development

  • Writes and edits agency documents including the annual report, appeal letters, newsletters, advocacy briefs, case statements, acknowledgements, brochures, website articles, social media, e-blasts, and human interest stories.
  • Provides development training to the agency and Hunger Task Force’s network members.

Supervisory Responsibilities
This job has no supervisory responsibilities.

Competencies
To perform the job successfully, an individual should demonstrate the following competencies:

  • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
  • Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
  • Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
  • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
  • Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
  • Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
  • Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
  • Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Qualifications 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.

Language Skills
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to write speeches and articles for publication that conform to prescribed style and format.  Ability to effectively present information to top management, public groups, and/or boards of directors.

Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills
To perform this job successfully, an individual should have knowledge of Database software; Internet software; Spreadsheet software; Word Processing software; and social media platforms.

Certificates, Licenses, Registrations
Degree Emphasis/Certificate in Professional Writing.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and depth perception.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; outside weather conditions; extreme cold and extreme heat. The noise level in the work environment is usually quiet.

To apply
Send your resume and letter of interest to resumes @ hungertaskforce.org.



Communications Manager

Department:             
Development

Reports To:
Director of Development

FLSA Status:            
Exempt

General Function:
Responsible for all aspects of agency’s communication with the public, with the overarching goal of increasing public awareness of hunger and donations of food, money and volunteerism. Develops and implements agency marketing, publications, media and messaging plans, graphic design and manages agency style and presentation.

Essential Duties and Responsibilities
include the following. Other duties may be assigned.

Media Relations

  • Develop agency’s annual media goals, objectives and strategies with board, executive director and director of development.
  • Primary liaison with the media and scheduling agency spokespersons for interviews.
  • Promote existing events and special agency activities with the aid of television, radio, print, outdoor, web, and social media.
  • Identify stories and undertake proactive media engagement, creating and distributing press   releases, media advisories and tip sheets to solicit media activity.
  • Identify new activities, new special events and issues that can be presented to the media for possible coverage.
  • Ensure that media coverage is recorded for dissemination to staff, board and donors.
  • Develop relationships and communication with reporters, assignment editors, on-air personalities, as well as other media decision makers.
  • Analyze results of media activities and coverage.
  • Organize press conferences.
  • Instruct staff in regard to the media policy and enforce policy as needed. Prepare staff prior to interviews.

Marketing

  • Develop and manage targeted agency marketing plans complete with marketing strategies, budget goals and result analysis across multiple platforms.
  • Oversee agency website. Create graphics and content; manage schedule of stories; train staff and departments to update website and edit their work. Work with appropriate vendors on creating new features.
  • Oversee production of print pieces from draft creation through distribution of final product. Manage and execute elements including: article selection, layout, images and distribution of agency materials and publications including the annual report, newsletters, brochures, posters, flyers, outreach materials, position papers, letterhead, envelopes, boxes, trucks and print materials for special projects.
  • Manage the annual holiday card project: create timeline, organize targeted solicitation mailings, produce, oversee and analyze results. Secure the rights to local artwork.
  • Negotiate with and select agency printers, graphic designers and photographers.
  • Develop and implement agency social media plan across all platforms, integrating content and messaging from appropriate agency departments.
  • Responsible for graphic design as needed for website, signboard, e-blasts, social media, agency materials, signs, etc.
  • Serve as contact person for hired graphic design company. Direct and oversee all projects created by the company.
  • Oversee and schedule production of advertising materials for all marketing campaigns.
  • Create and manage graphics and messages on the I-94 signboard. Direct managers to use the signboard to acknowledge donors, partners, programs, etc. with signboard messages. Trains appropriate back-up staff on posting basic messages and graphics.

Messaging and Style

  • Train new and existing staff on agency messaging, style and presentation.  Enforce agency messaging, style and presentation to all staff.
  • Prepare and maintain agency style guide and ensure all Hunger Task Force output including articles, position papers and key correspondence is consistent with Hunger Task Force style guide.
  • Act as chief copy editor for all agency print and online publications.
  • Distribute talking points to staff, volunteers, board of directors and appropriate non-agency representatives. In collaboration with executive director and head of appropriate departments, develop and implement agency themes and messages around anti-hunger work, and disseminate them to staff at all-staff meeting or other appropriate venue. Highly effective in interpersonal communications with staff; good intra-office political skills and takes direction well from all supervisors.
  • Write, design and arrange signage for permanent display at HTF and for temporary display at agency initiatives.
  • Enforce agency wardrobe policy. Ensure staff attire is current including Hunger Task Force Free & Local logos. All outdated and worn items will be retired.

Supervisory Responsibilities
This job has no supervisory responsibilities.

Competencies
To perform the job successfully, an individual should demonstrate the following competencies:

Design
Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.

Problem Solving
Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Project Management
Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Technical Skills
Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Oral Communication
Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication
Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Quality Management
Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Business Acumen
Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

Cost Consciousness
Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.

Ethics
Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Strategic Thinking
Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

Judgment
Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Planning/Organizing
Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Professionalism
Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality
Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity
Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Initiative
Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Innovation
Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Fifth year college or university program certificate; or four to six years related experience and/or training; or equivalent combination of education and experience. Experience negotiating and purchasing television, radio, and print media including negotiating rates, special placement and added value by medium.  Experience in graphic design and public relations.

Language Skills
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to write speeches and articles for publication that conform to prescribed style and format.  Ability to effectively present information to top management, public groups, and/or boards of directors.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills
To perform this job successfully, an individual should have knowledge of database software; design software; internet software; Social Media platforms; spreadsheet software and word processing software.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles and outside weather conditions. The noise level in the work environment is usually quiet.

To apply
Send your resume and letter of interest to resumes @ hungertaskforce.org.



 

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MAP  | 201 S. Hawley Court, Milwaukee, WI 53214 | Phone: 414-777-0483 | Fax: 414-777-0480
Hunger Task Force is a 501 (C) (3) organization.
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