The Site Developer position supports partnerships with community organizations and builds the capacity of distribution sites and service areas, assuring safe and dignified access to emergency food by hungry people within Milwaukee County. This position serves as a liaison between food bank and Qualified Local Providers (QLP), the network of pantries, soup kitchens and homeless shelters. The Site Developer conducts routine site inspections of QLPs to assure compliance with operational standards, effectively recommending food, grant and equipment allocations. This position provides technical assistance and support to volunteers and staff at community organizations providing food distribution. Identifies potential distribution sites for partnership.

Essential Duties and Responsibilities

• Conducts annual assessment of emergency food accessibility for Milwaukee County.
• Effectively recommends development of distribution sites by neighborhood based upon poverty statistics, food access and community resources.
• Recruits and educates community organizations (schools, congregations, social work agencies) in order to establish network participation.
• Trains new or existing site managers, volunteers and staff in Standards of Excellence, TEFAP regulations and monthly reporting to ensure compliance.
• Monitors and analyzes service statistics to assure adequacy of food supply. Creates and distributes menus, facilitates timely receipt and review of food orders and determines assignment of specialized food product.
• Assures full compliance with regulations, health code and standards of operating as outlined in contract agreements and Standards of Excellence.
• Provides oversight of the infant needs’ allocation, inventory and training of site’s personnel. Oversees Infant Needs Food Sort Sessions to ensure adherence to sorting, boxing and labeling procedures.
• Provides oversight to specialized product distributions, including perishable product, vouchers or gifts in kind, as assigned by Food Bank Director.
• Effectively recommends equipment purchases or transfers, food allocation strategies, distribution of perishable food and cash grants for existing and under-developed programs.
• Identifies and channels community resources for site development with current and under-developed operations.
• Establishes, negotiates, and supports collaborative agreements between providers of current and under-developed operations and existing community institutions.
• Oversees and monitors daily operations of both new and existing under-developed programs.
• Works in collaboration with Distribution team to provide effective distribution of food resources to network partner sites. Effectively train all Distribution team members on the Standards of Excellence operational standards so they may support the ongoing monitoring of the distribution sites.
• As directed by Food Bank Director, investigates service issues or complaints levied by consumers, Impact 211 or the general community regarding partner site operations at a Qualified Local Provider.
• Maintains individual site files; prepares reports and correspondence for assigned network sites.
• Conducts Annual Site Reviews and maintains records for all EFO network sites.
• Create and maintain a library of training session presentations and materials based on needs of the recommendations and requirements of the Annual Site Reviews
• Actively participate in ongoing network evaluation each month and annual State Of The Network annual summary; solicits feedback from site managers regarding monthly service statistics
• Evaluates needs and provides service/referrals to walk-in clientele.
• Contribute to presentations for Quarterly Network Meetings and monthly All Staff Meeting. Attend agency staff and other required meetings and training opportunities.
• Coordinate the annual sessions for Civil Rights Compliance, Contract Review Session and ServSafe certifications.
• Assist with agency events and operations as needed.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Other Skills and Abilities

Bilingual (Spanish, Russian, Hmong, etc.) preferred. Demonstrated ability to work with diverse populations.

Other Qualifications

Knowledge of ADA and Civil Right Compliance issues. Knowledge of standards of safe food handling storage & distribution. 1-year employment experience as a supervisor, including supervision of volunteers.

Certificates, Licenses, Registrations

Valid Driver’s License.

Salary Range

$44,526 – $64,074