FoodShare Program Manager

Jan 5, 2023

The FoodShare Program Manager is responsible for advancing the anti-hunger public policy agenda of the Advocacy Department for the FoodShare Program. The FoodShare Program Manager will work to increase participation in FoodShare through outreach, organizing, education and administrative troubleshooting. The FoodShare Program Manager will collaborate with the Department of Health Services for the purpose of eliminating barriers to enrollment and participation, to ease administrative burdens for Consortium providers and to continue FoodShare modernization. The FoodShare Program Manager provides direct supervision to the FoodShare Outreach Team.

To apply

Send your resume and letter of interest to [email protected].
This institution is an equal opportunity provider.

Essential Duties and Responsibilities

  • Demonstrate leadership as an issue expert on the FoodShare Program.
  • Direct the FoodShare Outreach Team and subcontractors. This includes establishing an annual strategic vision for the performance of this team that identifies administrative barriers, program rules or operational practices that keep low-income households from accessing and maintaining FoodShare benefits.
  • Provide all supervision to the FoodShare Outreach Team effectively recommending hiring; create monthly work schedules; evaluate performance; coach and direct for outcomes.
  • Utilize data and research to develop and implement ongoing multi-year strategies to improve FoodShare program participation in Milwaukee and Wisconsin. Work with Data Analyst to provide scheduled reporting to the Hunger Task Force Leadership Team.
  • Represent Hunger Task Force in the broader community and with national peer organizations.
  • Provide or arrange for technical assistance on FoodShare eligibility, application, Rights and Responsibilities with the membership of the Hunger Relief Federation of Wisconsin. Introduce potential providers of SNAP Outreach to their consortium leadership.
  • Create and disseminate formative documents and official correspondence, including monthly and annual program performance reports for dissemination to key community-based decision makers.
  • Utilize and advocate for progressive technologic improvements that modernize FoodShare for applicants and ease administrative burden for program management.
  • Increase the total number of Self-Service welfare offices across Wisconsin.
  • Identify and uphold best practices from other communities (including out-of-state projects with the potential for replicability.)
  • Maintain accessible, up to date record keeping of work progress utilizing the NPGVan.
  • As assigned by Director of Advocacy, develop, implement, and evaluate FoodShare issue campaigns, including outline of key strategies, creation of timelines, execution of campaign, and evaluation of campaign activities.
  • Maintain a constant level of preparedness to provide client and advocate public testimony on the benefits of SNAP.
  • Interact with donors to Hunger Task Force on the benefits of SNAP providing personal and timely support.
  • Other duties as assigned.

Supervisory Responsibilities

Directly supervises the SNAP Outreach Team. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, effectively recommending hiring and promotions, employees training; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Education and/or Experience

Bachelor’s degree (B. A.) from four-year College or university; plus 5 or more years’ experience as a manager or supervisor.

Other Skills and Abilities

Bilingual Spanish preferred. Ability to speak in front of diverse audiences authoritatively and with confidence.

Other Qualifications

Significant local travel required – must have a reliable vehicle.

Salary Range

$55,000 – $80,000